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Password help

Let's help you get back into your account.

Enter the email connected to your account and we'll help you reset your password safely.

Reset link

Request a password reset.

We'll send a secure link if that email is connected to a local Guiding Light account.

Still waiting?

If you do not see the email after a few minutes, check spam or promotions first, then reach out and we can help you keep moving.

Good to know

A safer recovery flow.

For privacy, the message stays the same whether or not an email is in the app.

01

Enter your account email

Use the same email you normally sign in with.

02

Open the secure reset link

The link expires automatically so your account stays protected.

03

Choose a new password

Once you save it, you can sign in again right away.

04

Pause before requesting another

If you already asked for a reset, give that message a few minutes before sending another request.